CAREERS

JCA is on a mission. We are always looking for the best people to help us continually achieve excellence in engineering and construction design, build and maintenance.

JCA offers a variety of challenging and career-enhancing roles, in a vibrant and enthusiastic working environment. Our positions come with great benefits. We recognise the importance of helping our employees balance work and home life, by offering flexible working arrangements. This enables staff to incorporate other priorities, including parental and caring responsibilities, voluntary and charity work and leisure pursuits.

We also offer learning and development opportunities including Talent Development Programmes, Graduate schemes, Apprenticeships, as well as work experience for young people. To apply or if you would like more details, please contact careers@jca.co.uk.

Opportunities exist at technical, professional and management levels in roles including maintenance, administration, project management and design.

If you are interested in joining us on our mission, get in touch: call for a chat, send us your CV, use LinkedIn or view our current vacancies. We look forward to hearing from you.

For more information on how we process your personal data, please view our Candidate Privacy Policy.

Current Opportunities

Multi-skilled Engineer (London)

Position/Title:       Multi-skilled Engineer

Department:        Managed Services

Reporting to:        Deputy Engineering Manager

Location:              Chelsea & Westminster Hospital

 

Purpose/Main Functions of Position:

A key position within the Managed Services team

To ensure that JCA deliver their contracted M&E maintenance and day to day reactive works in a safe and efficient manner and within legislative and contractual obligations, ensuring that records are up to date and of the highest standard.

 

Role and responsibilities:

Day to day tasks:

  • Day to day maintenance and repair of building services installations (electrical and mechanical)
  • Completion of company documentation in its entirety and in a timely manner
  • Ensuring that all installations allocated are kept in a clean, tidy and serviceable state
  • Professional representation of company technical and ethical standards
  • Regular communication with service desk, supervisors and deputy engineering managers
  • Adherence to company procedures, policies, risk assessments, and method statements
  • To work in a safe manner with due regard to the environment and the safety of others
  • To comply with legislative requirements relative to the position
  • Notify line manager of any lapses/breaches in company procedures or control measures
  • Providing cover for other team members

 

Skills, knowledge and competencies required:

  • Electrical:
    • BTEC / HND / HNC / ONC / Degree
    • Electrical Apprenticeship
    • City & Guilds 236 Parts one & two
    • City & Guilds 2360 Levels one and two
    • City & Guilds 2367 part 1 & 2368 part 2
    • City & Guilds 2330 Levels two and three
    • City & Guilds 2357 Levels two and three
    • Any subsequent City & Guilds course used to replace 2357

 

  • Mechanical:
    • NVQ Engineering Maintenance Parts 2 & 3 (1788)
    • City & Guilds Mechanical Maintenance Parts 2 & 3
    • Technical Building Services Engineering Parts 2 & 3

In addition to the duties and responsibilities listed, the jobholder is required to carry out such other duties as may be required and as may be assigned by the management team from time to time.

Maintenance Helpdesk Co-ordinator (London)

Position/Title:       Maintenance Co-ordinator

Department:        Managed Services

Reporting to:       Operations Manager

Location:              Chelsea & Westminster Hospital

 

Purpose/Main Functions of Position:

The main priority of this role is to focus on the dashboard of KPI’s and SLA’s, running reports to look at job status’ and ensuring jobs are being cleared down. You will be supporting the supervisor, contract management and engineering delivery to ensure that we deliver a first-class customer focused service. The team is to have a collaborative approach and work as one team with one focus, providing the highest level service delivery, compliance and reporting to the client.

Key Responsibilities/Tasks:

General Duties:

  • Receiving client requests for reactive attendance via telephone calls, email or face to face; prioritising in line with agreed SLAs and KPI’s, selecting the correct engineering or sub-contractor resource and scheduling attendance.
  • Raising a job record and progressing that record through its various stages, chasing for completion within SLA’s through to financial closure.
  • Coordinate PPM scheduling and progressions, ensuring the tasks that are due are scheduled for the correct day and time slots, utilising the engineering workforce efficiently. Liaising with client where necessary. Ensure that engineers are in attendance and chase for completion.
  • Dealing directly with the engineering workforce to provide daily diaries, and relay changes in timely manner.
  • Liaising with supervisors and contract managers when progressing quotations, producing the final document to be submitted to the client for approval.
  • Raising purchase orders for both materials and subcontracted services as required, utilising the company’s preferred suppliers list and procurement department when necessary, adhering to the JCA delegation of authority approval limits.
  • Providing accurate and timely data for reports to be used internally and externally as required.
  • Administration, development and adherence of operational processes, procedures and CAFM system.
  • Provide an excellent level of client and customer focus, through all contact channels

Additional Tasks:

  • Supporting colleagues within the team and providing cover when necessary.
  • In addition to the duties and responsibilities listed, the job holder is required to carry out such other duties as may be required and as may be assigned by the directors from time to time.

Skills, Knowledge and Competencies Required:

  • Previous experience of service desk and administration in the building services industry
  • Excellent communication skills with customers and to all levels of management
  • Highly organised
  • Computer literacy, written, good oral communication and interpersonal skills
  • Ability to prioritise workload within tight deadlines and to a high standard
  • Requires ability to be a comfortable self-starter
  • Adjust rapidly and effectively to changes in work demands or business needs

Qualifications Required:

  • GCSE (or equivalent) passes in Maths and English or recognised equivalent;
  • Experience in a similar role with a background in facilities management administration
  • Competent knowledge of CAFM and associated systems
  • Computer literate with excellent I.T. skills especially Excel, Word and PowerPoint

Desirable

  • NVQ Level 1-2 (Administration 4396) or recognised equivalent
  • ‘A’ Level passes or recognised equivalent
  • Experience with computerised planned preventative maintenance (PPM) systems and procedures
  • Experience with Microsoft Dynamics

Personal Attributes:

  • Open, honest and trustworthy
  • Tenacity and assertiveness
  • Able to produce work of an excellent standard
  • Self-motivated
  • Ability to make decisions and use own initiative
  • Able to work independently and as part of a team
  • ‘Can do’ attitude

Maintenance Helpdesk Supervisor (London)

Position/Title:       Maintenance Helpdesk Supervisor

Department:        Managed Services

Reporting to:       Operations Manager

Location:              Chelsea & Westminster Hospital

 

Purpose/Main Functions of Position:

To lead the site-based service desk team to ensure a high quality level of service delivery is maintained at all times. To develop and implement robust working processes for the service desk team, supporting the operations manager, engineering manager and technical team with reporting and administration.

To take a pivotal role in the implementation and operation of the data/assets within the CAFM system. To develop a collaborative approach and work as one team with one focus, providing an exceptional service delivery to the client.

Key Responsibilities/Tasks:

  • Manage the service desk team to ensure reactive and additional work requests are effectively and efficiently progressed in accordance with contractual SLAs through to financial completion, monitoring the client systems, such as Concept where required.
  • Oversee the PPM tasks allocation with the engineer manager to ensure scheduling of engineers and subcontractors engagement is effectively coordinated and administered through to completion.
  • Develop and implement robust administration processes and procedures ensuring adherence to contractual operational requirements.
  • Direct liaison with the operations manager and engineering manager on day to day service delivery
  • Coordinate and liaise with the JCA management team on the reporting of PPM and reactive works measured against SLA’s and KPI’s, to ensure statutory compliance is achieved. Ensuring the accurate and timely issue of data for analysis, reporting internally and externally as required.
  • Coordinate the issue of quoted works and raising Purchase Orders to line with delegated authority levels.
  • Provide an excellent level of client and customer focus, through all contact channels
  • Work alongside the engineering manager to obtain, organise and monitor the use of materials and equipment on site.
  • Monitor resource levels within the service desk team and to work with operation manager and engineering manager to ensure adequate coverage.
  • Provide line management to the service desk team including appraisals and ongoing performance review, conduct, attendance, capability and training requirements.
  • To actively participate in a key role in the business continuity plan and disaster recovery management plans.

Additional Tasks:

  • To support the operations manager in management information, presentations and contract performance reports.
  • In addition to the duties and responsibilities listed, the jobholder is required to carry out such other duties as may be required and as may be assigned by the directors from time to time.

Skills, Knowledge and Competencies Required:

  • Previous experience of managing service desk and administration teams within the building services industry.
  • Excellent supervision and leadership skills.
  • Commercially focused and highly organised.
  • Computer literacy, written, good oral communication and interpersonal skills.
  • Ability to prioritise workload within tight deadlines and to a high standard.
  • Requires ability to be a comfortable self-starter.
  • Adjust rapidly and effectively to changes in work demands or business needs.

Qualifications Required:

  • Qualification in administration, secretarial or another business related subject – desirable.
  • Computer literate with excellent I.T. skills especially Excel, Word and PowerPoint.
  • Knowledge and awareness of CAFM systems.
  • Management or Supervisory training

Personal Attributes:

  • Open, honest and trustworthy
  • Tenacity and assertiveness
  • Able to produce work of an excellent standard
  • Self-motivated
  • Ability to make decisions and use own initiative
  • Able to work independently and as part of a team
  • ‘Can do’ attitude

Shift Engineer (London)

Position/Title:       Shift Engineer

Department:        Managed Services

Reporting to:        Deputy Engineering Manager

Location:              Chelsea & Westminster Hospital

 

Purpose/Main Functions of Position:

A key position within the Managed Services team

To ensure that JCA deliver their contracted M&E maintenance and day to day reactive works in a safe and efficient manner and within legislative and contractual obligations, ensuring that records are up to date and of the highest standard.

Working a shift basis 4 on 4 off system.

Role and responsibilities:

Day to day tasks:

  • Day to day maintenance and repair of building services installations (electrical and mechanical)
  • Completion of company documentation in its entirety and in a timely manner
  • Ensuring that all installations allocated are kept in a clean, tidy and serviceable state
  • Professional representation of company technical and ethical standards
  • Regular communication with service desk, supervisors and deputy engineering managers
  • Adherence to company procedures, policies, risk assessments, and method statements
  • To work in a safe manner with due regard to the environment and the safety of others
  • To comply with legislative requirements relative to the position
  • Notify line manager of any lapses/breaches in company procedures or control measures
  • Providing cover for other team members

 

Skills, knowledge and competencies required:

  • Electrical:
    • BTEC / HND / HNC / ONC / Degree
    • Electrical Apprenticeship
    • City & Guilds 236 Parts one & two
    • City & Guilds 2360 Levels one and two
    • City & Guilds 2367 part 1 & 2368 part 2
    • City & Guilds 2330 Levels two and three
    • City & Guilds 2357 Levels two and three
    • Any subsequent City & Guilds course used to replace 2357

 

  • Mechanical:
    • NVQ Engineering Maintenance Parts 2 & 3 (1788)
    • City & Guilds Mechanical Maintenance Parts 2 & 3
    • Technical Building Services Engineering Parts 2 & 3

In addition to the duties and responsibilities listed, the jobholder is required to carry out such other duties as may be required and as may be assigned by the management team from time to time.

Supervisor (London)

Position/Title:       Supervisor

Department:        Managed Services

Reporting to:        Deputy Engineering Manager

Location:              Chelsea & Westminster Hospital

 

Purpose/Main Functions of Position:

  • Supervisor will assume the position of second i/c to the Deputy Engineering Manager. The position is one of responsibility, and is designed to provide first line support for the DEM, supervision of the day shift technicians in the day to day operation of the hospital 

 

  • The appointment will demand a high degree of technical competence and will form an intrinsic component in executing safe systems of work/procedures during normal and emergency business critical scenarios, including effective communication with the hospital estates management team. 

  

  • To ensure the company Health & Safety policy is adhered to within scheme of responsibilities. 

 

  • To ensure compliance within the JCA Managed Services processes and procedures, to be instrumental in leading and implementing these procedures, providing instruction with particular attention to the areas of responsibility indicated within the document. 

 

General Duties 

  • The supervisor will be a positive and self-motivated individual, who will take ownership of problems presented to him by the DEM 
  • Display leadership alwayspositively motivate, encourage, develop team spirit, supporting career development of the day and shift technicians 
  • To be Authorised Person for electrical and or mechanical systems ideally with one of the following (HV, LV, Pressure systemsSteam, Medical Gases) 
  • Competent of supervising the day to day operation of the site, its plant and machinery in all operating conditions 
  • Confident is communicating with the day shift technicians or specialist sub-contractors to ascertain any necessary information required in the event of an incident and report to the DEM  
  • Assist the DEM with the compilation of fully detailed technical fault reports in relation to any critical alarm or situation 
  • Instruct staff and specialist contractors regarding the restrictions or limitations of any permits or safe systems of work that have been issued 
  • Effectively supervise the issue of PPM to the day shift team and collating completed documentation, noting and acting appropriately any comments prior to closing the task on the CAFM system 
  • Close liaison with the service desk team on issuing and closing reactive tasks within the specified SLA’s and KPI’s 
  • Adherence to set engineering standards in accordance with the Health and Safety at Work Act 
  • To ensure onsite Quality Assurance procedures are adhered to in all respects and to maintain accurate records/documentation to support the Business Continuity/Disaster Recovery Plans 

 

Skills, Knowledge & Competencies

  • Previous experience working building services industry, ideally in a hospital environment 
  • Excellent leadership skills 
  • Technically focused, fault diagnostic skills and highly organised 
  • Computer literacy, written, good oral communication and interpersonal skills 
  • Ability to prioritise workload within tight deadlines and to a high standard 
  • Requires ability to be a comfortable self-starter 
  • Adjust rapidly and effectively to changes in work demands or business needs 
  • Uses a range of approaches and techniques to influence, persuade or gain the support/co-operation of others to achieve results 
  • Effective communication skills with customers and to all levels of management 

 

Qualifications

  • Qualification in building services mechanical and electrical engineering to a minimum of City & Guilds 
  • 17th Edition Institute of Electrical Engineers registration 
  • Electrical and or Mechanical authorised training and certification 
  • A good working knowledge of building services trades – UPS, Diesel Generators, Plumbing, HVAC systems and Refrigeration 
  • Computer literate with excellent I.T. skills especially Excel, Word and PowerPoint  
  • Knowledge and awareness of CAFM systems and their use 
  • Management or supervisory training to ILM standard 

 

Personal Attributes

  • Open, honest and trustworthy 
  • Tenacity and assertiveness 
  • Ability to supervise a team of up to 10 employees, with a degree of interpersonal skills 
  • Able to produce work of an excellent standard  
  • Self-motivated‘Can do’ attitude 
  • Ability to make decisions and use own initiative 
  • Able to work independently and as part of a team 

Multi-skilled Engineer (Cambridge)

Position/Title:       Multi-skilled Engineer

Department:        Managed Services

Reporting to:        Contract Manager

Location:              Cambridge, Granta Park

 

This is a great opportunity to work in a brand new facility with a second wing to be developed in the near future.  Along with our client we will be setting a benchmark in maintenance services which will provide you with the ability to develop and grow!  There are plenty of free on site facilities and we offer a generous reward package.

Based at Granta Park, Science Park at the South of Cambridge, the facility is easily accessible from the A10 and M11 and has free parking. If travelling by train there is a frequent commuter bus service from Cambridge Station and Whittlesford Parkway.

Purpose/Main Functions of Position:

A key position within the Managed Services team

  • To deliver Planned Preventative Maintenance (PPM) services in accordance with the client contract.
  • To respond to and undertake reactive works in a safe and efficient manner, complying with legislative and contractual obligations at all times.
  • Ensuring that records of work are sufficiently detailed, accurate and kept up to date.

 

Role and responsibilities:

Day to day tasks:

  • Ensure that routine maintenance is carried out to all building plant, equipment and systems to meet and exceed expectations, and agreed service level agreements.
  • Regular and structured communication with contract team members and management to ensure continuity of work between shifts.
  • Adhere to both client and JCA procedures and policies, risk assessments and method statements
  • Available to work overtime as required by the contract (typically two Saturdays per month)
  • Respond to Building Management System alarms (BMS), and effect emergency repairs as needed.
  • Ensure that suitable spares are available to carry out maintenance of the above plant.
  • Ensure that comprehensive maintenance records are kept in the form of CAFM task sheets.
  • Ensure that Method Statements and Risk Assessments are prepared for all tasks carried out to ensure safe working practices
  • Ensure that subcontractors are appropriately supervised to comply with contractual commitments, and site operating processes.
  • To develop a good working relationship with all JCA colleagues, clients team members and end users where appropriate.
  • Ensure the provision of a safe & healthy working environment, and ensure compliance with all company policies and procedures, as well as client site policies, procedures and working arrangements, as required.
  • Ensure a professional image of JCA is presented to clients and end users, exhibiting high levels of customer service in the delivery of work.
  • In addition to the duties and responsibilities listed, the jobholder is required to carry out such other duties as may be required and as may be assigned by senior management from time to time.

 

Skills, Knowledge & Competencies

  • Ability to read and understand schematic diagrams and technical documentation
  • Excellent customer facing skills
  • 3+ years working in a commercial building services environment
  • Demonstrate a logical and effective approach to fault finding and problem solving
  • Experience of working in critical environments
  • IOSH working safely
  • Basic Competence with IT including MS Office, E-mail and Smartphones/handheld devices
  • Open, honest and trustworthy
  • Able to produce work of the highest standard and prepared to learn new skills in order to achieve this
  • Self-motivated
  • Ability to make decisions and use own initiative
  • Able to work independently and as part of a team
  • Positive Can-do attitude
  • Understand the importance of following policy and procedure

 

Qualifications Required

  • Electrical Apprenticeship or equivalent trade-based qualifications
  • British Standard BS 7671 “Requirements for Electrical Installations” accreditation
  • Other trade related qualification relevant to the building services environment

Shift Fabric Maintenance Technician (Cambridge)

Position/Title:       Shift Fabric Maintenance Technician

Department:        Managed Services

Reporting to:        Contract Manager

Location:              Cambridge, Granta Park

 

This is a great opportunity to work in a brand new facility with a second wing to be developed in the near future.  Along with our client we will be setting a benchmark in maintenance services which will provide you with the ability to develop and grow!  There are plenty of free on site facilities and we offer a generous reward package.

Based at Granta Park, Science Park at the South of Cambridge, the facility is easily accessible from the A10 and M11 and has free parking. If travelling by train there is a frequent commuter bus service from Cambridge Station and Whittlesford Parkway.

Purpose/Main Functions of Position:

A key position within the Managed Services team

  • To deliver Planned Preventative Maintenance (PPM) services in accordance with the client contract.
  • To respond to and undertake reactive works in a safe and efficient manner, complying with legislative and contractual obligations at all times.
  • Ensuring that records of work are sufficiently detailed, accurate and kept up to date.

 

Role and responsibilities:

Day to day tasks:

  • Day to day fabric repairs, in and around the client’s buildings
  • Regular and structured communication with contract team members and management to ensure continuity of work between shifts.
  • Adhere to both client and JCA procedures and policies, risk assessments and method statements
  • Available to work overtime as required by the contract (typically two Saturdays per month)
  • Ensure that comprehensive maintenance records are kept in the form of CAFM task sheets.
  • Ensure a professional image of JCA is presented to clients and end users, exhibiting high levels of customer service in the delivery of work.

 

In addition to the duties and responsibilities listed, the jobholder is required to carry out such other duties as may be required and as may be assigned by senior management from time to time

Skills, Knowledge & Competencies

  • Fully conversant with fabric repairs and maintenance
  • Having worked in the industry for a minimum of 2 years
  • Having a basic knowledge of electrical and mechanical maintenance
  • Excellent Customer Facing skills
  • Open, honest and trustworthy
  • Able to produce work of the highest standard and prepared to learn new skills in order to achieve this
  • Self-motivated
  • Ability to make decisions and use own initiative
  • Able to work independently and as part of a team
  • Positive Can-do attitude
  • Understand the importance of following policy and procedure

 

Qualifications Required

  • Minimum of C + G painting and decorating, carpentry or equivalent
  • Basic Electrical and Mechanical Qualification an advantage

Senior Mechanical Estimator (Stevenage Head Office)

Position/Title:       Senior Mechanical Estimator

Department:        Engineering/Estimating

Reporting to:        Estimating Manager

Location:              Stevenage, Hertfordshire

 

Purpose/Main Functions of Position:

The role consists of all aspects of the estimating role from effective handling of new enquiries entering the business,

through customer  liaison regarding site  visits, survey  and mid/post tender interviews, accurately  pricing the mechanical and public health services associated with the project and compilation and ownership of the quotation/tender documents for issue. At all times ensure that JCA business principles of quality, profitability and close client relationships are implemented at all times.

 

Role and responsibilities:

Complete responsibility of allocated enquiries/projects which would include but not be limited to the following

activities:

     Close liaison with clients/potential clients regarding any enquiries received into the company and assigned, representing the business in a professional manner at all times

     Establishing key aspects associated with the enquiry regarding site survey dates, survey requirements, return deadline and required submission method

           Attend site surveys, or tender interviews as necessary

     To liaise with other departments regarding completion of all information as identified as required within the enquiry, this may involve liaison with commercial, legal, procurement, accounts, design, HSQA, project delivery teams and directors of the business as appropriate

     In a timescale sympathetic to the project return date, accurately assess any employers requirement/tender documents/specification and generate and despatch enquiries for specialist sub-contract trades and plant/material items

           Evaluate supplier and subcontract returns to ensure compliance with the tender specification/documentation.

     Accurately undertake any necessary take-offs of drawings and schedules and perform data entry into the estimating software selected by the business.Follow all company procedures for enquiry and tender handling

           Provide prime cost reports for management/director input as to required OHP and mark-up

           Generate commentary regarding exclusions and clarifications associated with the return offer

           Oversee the compilation of the tender return to ensure all elements are accounted for prior to submittal

           Provide ongoing assistance to the projects team if requests for the generation of variation costs are received.

     Provide feedback to allow other departments to effectively monitor and control the supplier and subcontract supply chain to ensure best value is achieved

           Liaise closely with the procurement department regarding cost and selection of equipment, materials and subcontract packages to achieve best value at tender stage

Qualifications/Skills

            Mechanical engineering qualification/experience – Preferably ONC equivalent or above

            Good computer literacy including ability to work on estimation, word and excel software

            Driving licence holder

            CSCS card holder

            Knowledge of other estimating systems

            Some low level design and/or installation experience would be beneficial

Sales Director (Stevenage Head Office)

Position/Title:       Sales Director

Department:        Managed Services

Reporting to:        Operations Director/Managing Director

Location:              Stevenage, Hertfordshire

This is a great opportunity for an experienced Sales Director in the Building Services Industry. We are looking for someone to maintain and establish existing and new relationships with high profile clients. We are looking for someone who is engaging and has an excellent approach to relationship building and business development.

Purpose/Main Functions of Position:

To develop and manage a sales team that can cultivate a high quality customer base, in line with the business plan and objectives, focussed on multi and single resident sites, mobile portfolios across a geography of London and Southern England. To ensure the application of internal governance in accordance with JCA process and procedures is adhered to, representing and promoting JCA at the highest level in all outward customer facing scenarios.

Role and responsibilities:

General Duties

  • Take an innovative approach and lead the sales, bid and administrative teams ensuring best in class proposal submissions
  • Focus on key sectors (Multi and single resident site, mobile portfolio’s, end user clients, managing agents, property managers and facility managers excluding High Street Retail) within the geography of London and Southern England
  • Key liaison between pre-contract and operational teams ensuring frequent and transparent dialogue
  • Maximise internal relationships with JCA Projects, Professional Services and Interior Fit out businesses
  • To lead and develop a high performing sales team ensuring performance against agreed targets for revenue and profit
  • To understand and complete all work related documentation accurately and on time
  • To understand and comply with JCA policies and procedures
  • To carry out work in a safe and diligent manner
  • To comply with all Health and Safety policies and procedures
  • To attend and fully participate in training and appraisal activities as required

Responsibilities

  • Development of the overall business sales strategy for Managed Services with the senior management team
  • Personal responsibility for actively developing new business opportunities in addition to the development and retention of a selected existing clients
  • Working with the sales, bid, commercial and operational teams to develop solutions, proposals and winning bid strategies
  • Retention of key contracts through ongoing relationships and development of retention strategies to mitigate re-tender
  • Effective management of the sales/business development team
  • Sales team budget planning and implementation
  • To approve and authorise projects and contracts with senior management in line with the company procedures and delegated authority register i.e. quotation value exceeding authority to be countersigned by the Managing Director.
  • To maintain the security and confidential status of all information so designated; to conduct all activities in a professional manner at all times and ensure procedures are followed
  • To support those responsible for maintaining sales administration, documentation and presentation standards in line with the company procedures and brand guidelines
  • Hold monthly sales review meetings against sales forecast with each member of the Sales Team and provide monthly report to JCA senior management via business systems including sales pipeline forecast

 

Additional Tasks

  • The job holder may be required to undertake such other duties as may reasonably be required of him/her in the post and department mentioned above

 

Skills, Knowledge and Competencies Required:

  • Management / director experience of managing a team
  • A good understanding of the company, its products, and its organisation both geography and structural
  • Previous industry expertise – including operational exposure
  • Excellent Management and Leadership skills
  • Commercially focused and highly organised
  • Computer literacy, written, good oral communication and interpersonal skills
  • Ability to set strategy and future vision to ensure sustainable profitable growth
  • Ability to prioritise workload within tight deadlines and to a high standard
  • Requires ability to be a comfortable self-starter
  • Adjust rapidly and effectively to changes in work demands or business needs
  • Uses a range of approaches and techniques to influence, persuade or gain the support/co-operation of others to achieve results
  • Effective communication skills with customers and to all levels of management

 

Qualifications Required:

  • Computer literate with excellent I.T. skills especially Excel, Word and PowerPoint
  • ILM Management training
  • Hold a sound working knowledge of building regulations/legislation in accordance with ACOP to include L8 Control of Legionella and SFG20 or similar codes of practice

 

Personal Attributes:

  • An excellent communicator
  • Must be prepared to have a flexible approach to working
  • Open, honest and trustworthy
  • Tenacity and assertiveness
  • Attention to detail
  • Ability to lead and manage various teams of varying numbers, with a high degree of interpersonal skills
  • Able to produce work of an excellent standard
  • Self-motivated
  • Ability to make decisions and use own initiative
  • Able to work independently and as part of a team
  • ‘Can do’ attitude

Document Controller Maternity Cover (Stevenage Head Office)

Position/Title:       Document Controller

Department:        Contract Support-Administration

Reporting to:       Administration Manager

Location:              Stevenage, Hertfordshire

 

This Document Controller role is a fantastic opportunity to utilise your documentation handling knowledge and attention to detail within a dynamic and supportive engineering environment

Key Responsibilities:

  • Organising, formatting and completing business-critical documentation
  • Ensuring that our brand is represented correctly in all documentation and activities
  • Daily management of departmental information sheet ensuring up to date and accurate detail
  • Daily management of task scheduling in the absence of the Lead Document Controller
  • Monitoring, actioning and assigning tasks from the shared mailboxes as required
  • Creating/updating/managing standard company document templates
  • Helping to create a library of standard tender/PQQ sections and templates
  • Maintaining accurate outlook diary with critical issue and supply dates
  • Attending regular team meetings
  • Updating information, report creation and job number creation using our CRM system where required
  • Providing front of house cover including meeting and greeting visitors, booking meeting rooms and managing the phones
  • Communicate with internal and external stakeholders, customers and clients confidently and escalate any risks in a timely manner
  • Ensure events happen on time, within agreed budget

 

Essential Skills

  • Excellent Customer Service Skills
  • Experience of archiving/ filing/ handling business documentation
  • Experience of using Microsoft Word/Excel, PagePlus, or PowerPoint
  • Ability to take responsibility and ownership, and prioritise workload
  • Experience of implementing corporate policies and procedures
  • Knowledge of creating and quality checking documents to the required standard
  • Excellent communication skills both verbally and in writing
  • Ability to demonstrate active listening skills
  • Exceptional attention to detail
  • Ability to manage tasks and projects end to end, working to deadlines and milestones

Desired Skills

  • Previous experience of:
    • Operation and maintenance manuals
    • Pegasus Opera accounting package/software
    • Indesign software
    • Visio software
    • Conject/4projects

This role is a maternity cover and therefore will be based on a 12 month contract

Apply here