CAREERS

A career at JCA offers many opportunities. We work on iconic projects across a diverse range of sectors and always have new and exciting challenges for our team to face.

In order to ensure that we continue to attract and retain people who embody our values and can deliver our high standards, we provide a dynamic and fast-paced work environment, in which our employees can thrive.

We believe in offering significant personal growth opportunities with ongoing development programmes for people at all stages of their careers. This includes a highly competitive salary and benefit package and a diverse and collaborative work environment that recognises individual achievements.

If you would like any further information about any of the vacancies advertised below, please telephone our head office or email – recruitment@jca.co.uk

Current Opportunities

Contracts Manager / Site Managers / Site Supervisors (Engineering Projects)

Due to significant and sustained growth, we have the following career opportunities for site based roles across our MEP, interior fit out and construction projects in 2018, based in London and UK South.

  • Contracts Managers
  • Site Managers
  • Site Supervisors

We work across a range of industry sectors including finance, commercial development, pharmaceutical, education and the public sector, offering an array of services ranging from business critical infrastructure for data centres and laboratories, to fast track commercial office fit outs.

We are seeking experienced Contracts Managers, Site Managers and Site Supervisors to ensure the management, monitoring and delivery of our projects to clients, ensuring that our business principles of quality, profitability and close client relationships are implemented at all times.

For a more detailed job description and submission of a CV, please email recruitment@jca.co.uk

Multi-Skilled Engineer/Day Technician

Position/Title:    Multi-Skilled Engineer/Day Technician

Department:      Managed Services

Company:           JCA Engineering Ltd

Responsible to: Technical Services Manager

Purpose/Main Functions of Position:

  • Carry out planned preventative maintenance activities and first line break down response, to the installed plant and equipment, within the SLA/KPI’s
  • To assist specialist subcontractors during routine site visits as directed
  • To ensure the company health and safety policy is adhered to within scheme of responsibilities
  • To work within the JCA managed services processes and procedures at all times

 

Key Responsibilities/Tasks:

General Duties

  • A positive and self-motivated individual, who will take ownership of problems presented to him by the technical services manager (TSM)
  • Carry out PPM in accordance with set schedules, ensuring engineering standards are maintained in order to maximise the operational effectiveness and reliability of the plant, equipment and associated systems
  • Respond in a prompt and effective manner to all reactive maintenance issues, and service desk requests
  • To coordinate and support visiting specialist subcontractors associated with aspects of the PPM schedules
  • To be HV and LV authorised, compile switching schedules, method statements and risk assessments accordingly. Air condition accreditation/qualification in most aspects of refrigeration
  • Able to understand and carry out site SOP’s and EOP’s procedures
  • Competent in the day to day operation of the site, its plant and machinery in all operating conditions
  • Good communication skills with other technicians, engineers and specialist subcontractors, especially in the event of an incident
  • Assist the compilation of fully detailed technical fault reports in relation to any critical alarm or situation
  • To be fully conversant and familiar with any new plant or systems that have been installed, including the O&M manuals to know where to find technical information quickly in an emergency
  • To participate in the daily routines and procedures. Ensure all keys, tools, BMS, fire alarm panels and critical plant alarms are in a satisfactory condition. All logs/records completed and signed off as correct. Adherence to set engineering standards in accordance with the Health and Safety at Work Act
  • To ensure on site quality assurance procedures are adhered to in all respects and to maintain accurate records/documentation

 

Additional Tasks

  • Carry out necessary site cover for absence of team to support the operational needs of the business

 

 

Skills, Knowledge and Competencies Required:

  • Previous experience working in data centre and or critical environments
  • Technically focused, fault diagnostic skills and highly organised
  • Computer literacy, written, good oral communication and interpersonal skills
  • Ability to prioritise workload within tight deadlines and to a high standard
  • Requires ability to be a comfortable self-starter
  • Adjust rapidly and effectively to changes in work demands or business needs
  • Effective communication skills with customers and to all levels of management

 

Qualifications Required:

  • Qualification in building services mechanical and electrical engineering to a minimum of City & Guilds
  • 17th Edition Institute of Electrical Engineers registration
  • HV authorised training and certification or air conditioning accreditation including F Gas qualification
  • A good working knowledge of building services trades; UPS, diesel generators, plumbing, HVAC systems and refrigeration
  • Computer literate with excellent I.T. skills especially Excel, Word and PowerPoint
  • Knowledge and awareness of CAFM systems and their use
  • Supervisory training to ILM standard

 

Personal Attributes:

  • Open, honest and trustworthy
  • Tenacity and assertiveness
  • Ability to supervise a team of up to 10 employees, with a degree of interpersonal skills
  • Able to produce work of an excellent standard
  • Self-motivated
  • Ability to make decisions and use own initiative
  • Able to work independently and as part of a team
  • ‘Can do’ attitude

Service Desk Administrator

Position/Title:    Service Desk Administrator

Department:      Managed Services

Company:           JCA Engineering Ltd

Responsible to: Operations Manager

Purpose/Main Functions of Position:

To effectively administer the service desk, with direct communication to the operations manager, technical services manager, and shift engineers, maintaining the highest level of service delivery, compliance, reporting and administration.

To take a pivotal role in the implementation and operation of the data/assets within the CAFM system. To develop a collaborative approach and work as one team with one focus, providing an exceptional service delivery to the client.

Key Responsibilities/Tasks:

General Duties:

  • Provide a single point of contact for customers, technical staff, support staff and management, receiving calls on the service desk
  • Administration, development and adherence of KAO data centre operational processes, procedures and CAFM system
  • Administration of the CAFM system data/asset profile from contract implementation, day to day operation, compilation of weekly and monthly KPI/SLA management reports
  • PPM scheduling and effective coordination, issuing reactive tasks and additional work requests to the JCA site team, administering through its journey to completion, maintaining a high level of customer liaison
  • Direct liaison with the operations manager and technical services manager on the day to day service delivery. Duplication of PPM scheduling and coordination of above. To coordinate and liaise with the JCA management team on the reporting of PPM and reactive works measured against SLA’s and KPI’s, to ensure statutory compliance is achieved.  Ensuring the accurate and timely issue of data for analysis, reporting internally and externally as required.
  • Provide an excellent level of client and customer focus, through all contact channels
  • Liaise with operational and finance teams to ensure timely and accurate data is progressed through to application and invoice
  • Obtain, organise and monitor the use of materials and equipment
  • To actively participate in the business continuity plan and disaster recovery management plans

 

Additional Tasks:

  • To support the operations manager in management information, presentations and contract performance reports
  • In addition to the duties and responsibilities listed, the job holder is required to carry out such other duties as may be required and as may be assigned by the directors from time to time

 

 

Skills, Knowledge and Competencies Required:

  • Previous experience of service desk and administration in the building services industry
  • Excellent communication skills with customers and to all levels of management
  • Highly organised
  • Computer literacy, written, good oral communication and interpersonal skills
  • Ability to prioritise workload within tight deadlines and to a high standard
  • Requires ability to be a comfortable self-starter
  • Adjust rapidly and effectively to changes in work demands or business needs

 

Qualifications Required:

  • GCSE (or equivalent) passes in Maths and English or recognised equivalent;
  • Experience in a similar role with a background in facilities management administration
  • Competent knowledge of CAFM and associated systems
  • Computer literate with excellent I.T. skills especially Excel, Word and PowerPoint

 

Desirable

  • NVQ Level 1-2 (Administration 4396) or recognised equivalent
  • ‘A’ Level passes or recognised equivalent
  • Experience with computerised planned preventative maintenance (PPM) systems and procedures
  • Experience with Microsoft Dynamics
  • Supervisory experience for future development

 

Personal Attributes:

  • Open, honest and trustworthy
  • Tenacity and assertiveness
  • Able to produce work of an excellent standard
  • Self-motivated
  • Ability to make decisions and use own initiative
  • Able to work independently and as part of a team
  • ‘Can do’ attitude

 

Apply here