World FM Day, initiated by Global FM, is an international celebration of the importance of the FM profession. Its aim is to raise the profile of facilities management around the world and those involved in shaping and influencing the health, safety, productivity and well-being of people utilising the built environment. It highlights how facilities management plays an integral role in enabling positive customer, client and employee experience in all sectors, whether that’s residential, leisure, entertainment, retail, healthcare or any other.
For 2018, the theme remains the same as last year, focusing on “Enabling positive experiences”. Duncan Waddell, Chairman of Global FM, said: “The 2018 theme shines the spotlight on facilities management’s important role across the globe. Facility managers deliver exceptional customer experiences worldwide across multiple sectors and World FM Day is an important time for us to reflect on that. You will find that FM directly impacts many industries and there are examples in travel and tourism, residential, entertainment, sport & leisure, health and education, as well as the wider workplace.”
At JCA we take time to understand each of our client’s unique requirements and tailor maintenance packages to suit each business’s individual needs. Our aim is to create strong relationships with the client’s FM teams based on mutual trust and understanding, as well as to provide first class customer experience.
Tom Absalom, Managing Director, JCA, said: “As a leading M&E maintenance provider, we fully understand the importance of facilities management professionals and the role they play in often complex environments, ensuring that end users receive world class service. We are proud to be part of this by providing seamless and client-tailored M&E maintenance services. At JCA we believe that collaborative engagement between FM teams and suppliers is not only beneficial but crucial in order to achieve a positive customer experience. This transparent and collaborative approach is a standard that we have set across the company and one that we believe should form part of our industry’s culture”.
World FM Day is a fantastic opportunity to discuss and share experiences and knowledge across the industry, to raise the awareness, promote the FM profession and celebrate the successes of the industry.
To get involved, join the conversation on Twitter and share your positive stories using hashtag #WorldFMDay
JCA is a proud member of BIFM. Click on this link for more information about World FM Day