Health, Safety, Quality & Environment

Our safety-first culture means we ensure the highest standards possible to protect our team, clients and subcontractors from risk and harm. We also place quality and the environment at the centre of everything we do.

OHSAS 18001 : 2007

Health & Safety Management

BS EN ISO 9001 : 2008

Quality Management

BS EN ISO 14001 : 2004

Environmental Management


Health & Safety

JCA is committed to ensuring the health, safety and welfare of all operatives, client staff and others affected by the work carried out on our sites.

In specific regard to projects under the Construction (Design and Management) Regulations 2015, it is our policy to:

  • Prevent accidents and ill health to our employees, client staff, trade contractors, third parties and members of the public
  • Provide a place of work which is safe and without risk to the health, safety and welfare of all those involved in the project and third parties
  • Create a positive health and safety culture and ensure that health and safety is our highest priority
  • Consult and communicate with all those involved in a project and listen when feedback is given

JCA aims to have no lost time accidents and minimise all other accidents across all business areas. Whilst we realise that zero accidents of all types is rarely achievable, JCA has a policy of reporting and recording all accidents or near misses. This allows any trends to be identified with the emphasis on preventing any reoccurrence of incidents.

Jamie McDonald, our group health, safety and environmental (HSE) manager, is a full-time employee of JCA and responsible for the implementation of all HSE policies, practices and procedures as well as the statutory requirement of providing competent health and safety advice to the two divisional HSE managers as well as senior board members.

He is responsible for ensuring that the monitoring of health and safety on all our project and maintenance sites is conducted in line with Regulation 5 of the Management of Health and Safety in the Workplace. This includes making sure all those who are responsible for conducting HSE inspections provide the correct direction to the site teams and identify areas where improvements can be made to increase health and safety culture and knowledge further. Jamie has a proactive and progressive approach to health and safety which allows the business to grow with the correct level of support and legal compliance.

Before joining JCA in August 2017, Jamie previously had a 26-year career in both the UK and US Armed Forces as well as 3 years’ experience as a senior HSE manager, predominantly in construction and mechanical and electrical environments.

Jamie has completed the City & Guilds NVQ Level 5 in Occupational Health and Safety Practice and has a wealth of other qualifications in HSE, as well as project management and command, management and leadership.

JCA operates an open door policy to health and safety consultation with employees where they are encouraged to discuss any concerns with their supervisor, line manager or directly with the health and safety manager.

We extend this policy to our site and all contractors are expected to notify the site supervisors or project managers of any concerns they have, our health and safety manager’s contact details are also available on site so the operatives (JCA direct and contractors) can discuss issues directly, should they feel this is necessary.

Members of staff at all levels have annual performance and development appraisals with their line manager or director.

These appraisals include health and safety performance (individual and project dependant on role) onsite and identify any training requirements (both health and safety and task/role specific).

JCA’s health and safety training is carried out by a combination of internal training undertaken by our HSQE manager or external training, where a recognised or established course is identified as the best delivery method. Risk assessments and method statements are expected to reflect specific training requirements for the task where appropriate (e.g. PASMA qualification for inspection of mobile scaffold towers).

Contractors and JCA management alike are expected to carry out suitable and sufficient risk assessments and method statements for the tasks being carried out.

JCA encourages contractors to use their own format and our health and safety manager will provide guidance and advice where necessary to improve the format without completely changing the original style.

Specialist contractors are required to present site and task specific documents and operatives are required to sign both risk assessment and method statement to show they have read and understood the control measures and safe systems of work put in place by their company.

JCA maintains appropriate records and these are closely monitored by our HSQE manager to ensure that trends do not develop.

Where a trend is spotted the individual occurrences are looked into, to see if there is a common cause or failing. All incidents, which are reportable to the HSE under the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations, are investigated by our health and safety manager to ensure that control measures are improved or changed where necessary and that the incident can be learnt from in order to prevent reoccurrence.

JCA maintain their own database of competent subcontractors who have all had to go through an audit process which checks their health & safety, quality and environmental arrangements as well as how they deal with CDM specific requirements (e.g. design input or communication, coordination and cooperation). This is backed up with an interview process held by a director or senior manager within the JCA so that the company’s approach can be understood and the JCA methodology also explained to the contractor in question.

Once a contractor is approved on to JCA’s database their performance is continually assessed by our contract managers, technical services supervisors and HSQE manager as part of his site audits. Subcontractors are expected to maintain the standard of the information they provide to JCA and any changes, deficiencies or expired information is followed up with the company in question. Through this process JCA believes that the standard of specialist subcontract work is maintained at the same level as JCA expects of our own employees.

JCA is committed to delivering a first class product in all our work especially on project work which we see as our primary business.

We have achieved ISO9001:2008 for our quality procedures and these are laid out within our quality manual, this document provides clear information and guidance on ensuring quality performance and customer satisfaction at all stages of the work we are involved in.

Similar to health and safety previously we believe quality is not just standards and process but a matter of culture throughout the whole of JCA.

JCA has achieved ISO 14001:2004 certification for our environmental management system which has been developed with the guidance and auditing of QMS. JCA are committed to improving their environmental performance in a number of key areas while retaining a focus on providing the quality service expected of us by our existing clients.

While carrying out a project the key goals are ensuring waste is disposed of appropriately (and by authorised parties), substances with the potential to damage the environment are stored correctly and waste going to landfill is reduced.

Waste Disposal

JCA shall ensure that waste disposal is carried out by an appropriately licensed contractor with the correct waste transfer paperwork completed for each movement.

Where specialist disposal is required (e.g. excess refrigerants or existing refrigerants requiring decanting as part of the contract) these items shall be collected by (or returned to) an authorised company (such as Dean and Woods in the previous example).

Environmental Protection

JCA realises that it is not always possible to use an environmentally friendly substance onsite. Where a substitute cannot be found great care is taken to ensure that the substance is not inadvertently released to contaminate the local environment, drains or other watercourses. Controls are assessed for each situation and normally include the use of portable bunds (for hazardous liquids), bottle cages (normally to secure gases such as refrigerants) and ensuring operatives working with the substances are appropriately trained (e.g. City & Guilds refrigerant handling).

Our Accreditations

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