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JCA celebrates World FM Day

World FM Day, initiated by Global FM, is an international celebration of the importance of the FM profession. Its aim is to raise the profile of facilities management around the world and those involved in shaping and influencing the health, safety, productivity and well-being of people utilising the built environment. It highlights how facilities management plays an integral role in enabling positive customer, client and employee experience in all sectors, whether that’s residential, leisure, entertainment, retail, healthcare or any other.

For 2018, the theme remains the same as last year, focusing on “Enabling positive experiences”. Duncan Waddell, Chairman of Global FM, said: “The 2018 theme shines the spotlight on facilities management’s important role across the globe. Facility managers deliver exceptional customer experiences worldwide across multiple sectors and World FM Day is an important time for us to reflect on that. You will find that FM directly impacts many industries and there are examples in travel and tourism, residential, entertainment, sport & leisure, health and education, as well as the wider workplace.”

At JCA we take time to understand each of our client’s unique requirements and tailor maintenance packages to suit each business’s individual needs. Our aim is to create strong relationships with the client’s FM teams based on mutual trust and understanding, as well as to provide first class customer experience.

Tom Absalom, Managing Director, JCA, said: “As a leading M&E maintenance provider, we fully understand the importance of facilities management professionals and the role they play in often complex environments, ensuring that end users receive world class service. We are proud to be part of this by providing seamless and client-tailored M&E maintenance services. At JCA we believe that collaborative engagement between FM teams and suppliers is not only beneficial but crucial in order to achieve a positive customer experience. This transparent and collaborative approach is a standard that we have set across the company and one that we believe should form part of our industry’s culture”.

World FM Day is a fantastic opportunity to discuss and share experiences and knowledge across the industry, to raise the awareness, promote the FM profession and celebrate the successes of the industry.

To get involved, join the conversation on Twitter and share your positive stories using hashtag #WorldFMDay

JCA is a proud member of BIFM. Click on this link for more information about World FM Day

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A drop of Gold for JCA from RoSPA

JCA is proud to announce it has achieved Gold in the internationally-renowned RoSPA Health and Safety Awards 2018.

The longest-running industry awards scheme in the UK, RoSPA receives entries from organisations around the world. The awards recognise achievement in health and safety management systems, including practices such as leadership and workforce involvement.

Commenting on JCA’s Gold achievement, Jamie McDonald, Corporate HSE Manager at JCA, said:

This award is a true reflection of the commitment JCA has to the health and safety of its employees, subcontractors and clients and could not have been achieved without the dedication of all of those who have demonstrated their professionalism to health and safety on JCA’s behalf. This award has set a high standard that we must now maintain and continue to build upon as we progressively adapt and develop our Safe Systems of Work in line with the culture that we continue to build throughout the company.”

Receiving this award is a significant achievement for JCA, as part of a journey of continuous improvement and commitment to ensure stringent health and safety processes across the company and through its supply chain.  Complementing this corporate accolade was the recent professional achievement of Health & Safety Manager (Projects),Tina McGennity, who was presented with JCA’s Employee of the Year Award for 2017.

 

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All together, better – why collaboration is key

Building engineering principal contractor, JCA, looks at the critical importance of collaboration in construction projects, as well as the benefit to the future success of the construction sector.

 According to the Oxford English Dictionary, collaboration is defined as “the action of working with someone else to produce or create something.”

In the context of the construction industry, however, this could be considered something akin to the holy grail. It remains a hugely fragmented sector with lots of different companies, often unknown to one another, brought together to deliver a particular project, which then move on. Such fragmentation means that it takes a long time for best practice to filter through. For example, a particular project may see some innovation that could benefit the whole industry but this is lost at the end when the team disintegrates.

In an ideal world, a truly collaborative venture is where all parties focus on the delivery of a unified set of goals but generally, reality shows a different and more difficult route to completion. Typically, each party has differing objectives, despite a common outcome and these could be conflicting. Success for one party, therefore, could result in failure for another. For example, a project’s mechanical system might be deemed unfit for purpose, while its structural design is award-winning.

In short, while some degree of collaboration in construction is necessary for any project, the process is often a struggle involving competing sub-contractors, disconnected agendas, broken trust and poor communication. Worst case scenario is that a project is derailed and perhaps compounded by legal proceedings which, in certain high profile cases, leads to a public vilification of the construction sector.

In addition, the industry has had to grapple with a lot of wastage. Some owners, architects or designers might demand certain criteria in a building’s specification, such as environmental product declarations that require certain sustainability standards, yet there is a tendency for procurement teams or contractors to overlook or discount such requirements in their pursuit of short-term cost reduction.

New technology and sustainability-focused building standards such as BREEAM are, however, helping to break down the silo mentality in the construction process. Integrated Project Delivery (IPD), which advocates the collective harnessing of all participants’ expertise, is one approach that many in the industry think can make the process more joined up. A central aspect of IPD is Building Information Modelling (BIM) which can be a real force for collaboration, according JCA’s Key Account Director, David Johnson:

“BIM actively encourages the need for a co-operative, fully integrated approach to a project because it demands contractor involvement from the outset. As a digital model, changes to specifications and design can be viewed by all parties. The advent of email was detrimental to the construction sector as changes could be withheld but BIM makes the process more transparent and therefore more collaborative.”

Johnson advocates the use of BIM to deliver projects more smoothly, faster and more cost-effectively. Since 2016, all new public sector buildings must be developed using the technology but there is room for improvement in the wider industry, particularly on lower level projects, where contractors have not invested in such systems.

However, JCA recognises that technology on its own is not the whole solution. The need for the right people with the right skills and experience together with a shared vision and financial clarity are all key elements in successful delivery.

By way of an exemplar on the benefit of collaboration, Kao Data appointed JCA as its preferred Design and Build contractor for its first data centre. The approach was to be unique to the data centre industry for such a major development. Enabling the project to be engineering-led, the client benefitted from a design and construction process that was in harmony with the overall purpose of the facility and complementary to the mechanical, electrical and ancillary infrastructure services.

Kao and JCA undertook an open approach to encourage the free-flowing of ideas, high levels of project dynamism and problem solving to ensure the project was completed on time and on budget. Whilst there were multiple challenges that had to be overcome, the overarching principle of collaborative engagement enabled Kao to achieve its objective and take delivery of one the most advanced data centres anywhere in the world.

This was succinctly put by Paul Finch, Kao’s Chief Operating Officer:

“The collaborative engagement on Kao Data London One was unprecedented and should be championed by the industry to demonstrate that adversarial contracting on major developments is not the only option.”

This approach was a major factor in both JCA and Kao becoming finalists for the 2018 DCS Awards.

Click here for more information about JCA’s integrated approach.

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JCA shortlisted for DCS Awards 2018

Leading design and build contractor in the data centre arena, JCA, is delighted to announce it has been shortlisted for the 2018 DCS Awards in the category, New Design/Build Data Centre Project of the Year.

The DCS awards are designed to reward the product designers, manufacturers, suppliers and providers operating in data centre industry. The Awards recognise the achievements of the vendors and their business partners alike and this year encompass a wider range of both facilities and information technology categories, which acknowledge all of the main areas of this market in Europe.

JCA’s nomination relates to its design and build of Kao Data London One, on behalf of client Kao Data, which was delivered on time at the end of 2017. The approach taken was to be unique to the data centre industry for such a major development.

JCA is primarily an engineering services and data centre specialist that would not traditionally undertake the construction of a new build shell and core data centre, as this would generally be undertaken by a recognised large scale construction company. By allowing the project to be engineering-led, however, the client benefitted from a shell and core design and construction that was in harmony with the overall purpose of the facility and complementary to the mechanical, electrical and ancillary infrastructure services.

In addition, Kao and JCA undertook a truly collaborative, open approach to enable the free-flowing of ideas, high levels of project dynamism and problem solving to achieve Kao Data’s objectives of delivering on time and on budget. Two elements in projects of this nature that are often targeted but very rarely achieved.

The objective for Kao Data was to become the first entrant into the London UK wholesale data centre market for many years. The driving force for the project was to create a product that was market leading in terms of quality, efficiency and innovation. To be able to offer state-of-the-art carrier neutral data centre space at a strategic location just outside London and in doing so form one of the largest data centre campuses in the UK. Kao Data London One is located on the 36-acre Kao Park development in the Harlow Enterprise Zone on the London-Stansted-Cambridge technology corridor.

Each data centre in the £200 million Kao Data Campus is split into four halls, totalling circa 150,000 square feet of net technical space. In addition, each technology suite will be capable of supporting a 2200kW IT load, representing a total technical load of 8.8MW per data centre.

JCA has designed Kao Data London One to deliver market leading efficiency, with the innovative use of technical infrastructure and building engineering expertise to provide Kao Data with a product that provides the highest standard of efficiency, resilience, operational sustainability and connectivity. JCA’s focus on delivering the highest levels of sustainability has also resulted in Kao Data London One achieving BREEAM Excellent Design Certification.

Importantly, the design and construction of the data centre follows the innovative principles of the Open Compute Project and as such is one of the first carrier neutral wholesale data centres to do so.

The Kao Data Campus is powered by a specifically installed UK Power Networks 33kV/11kV 43.5MVA substation within the campus security demise. The 33kV utility power supplies are diverse with N+1 33/11kV transformers in the UKPN adopted substation located within the security demise of the campus. The objective of the concurrently maintainable design is to offer 100% availability with N+1 11kV power generation specific to each data centre and each generator comes complete with 48hour fuel storage.

Rack densities up to 20kW and beyond can be accommodated within the data hall which is designed around hot aisle / rack exhaust air stream segregation with flooded style supply air distribution. Kao Data London One offers the latest incarnation of Indirect Evaporative Cooling systems that are so efficient that there is no requirement for any form of mechanical cooling, which assists towards total facility PUE of 1.20 even at part load.

The campus is compliant with the ASHRAE Technical Committee 9.9 (TC9.9) Thermal Guidelines (2011 and 2015) including the commonly overlooked International Society for Automation Environmental Conditions for Process Measurement & Control Systems: Airborne Contaminants (ISA 71.04 (2013)). Kao Data views the monitoring of airborne gaseous contaminants within the technology suite as a pre-requisite for data centre operations. All major volume server OEMs stipulate the minimum environmental operating conditions required to comply with their warranties. By strictly adhering to these requirements Kao Data is able to evidence to its customers that neither the reliability of the technology assets nor the warranties will ever be put at risk and the environment is optimised for compute performance. Having consulted with subject matter experts, we believe this approach is a first for a wholesale data centre operator.

Whilst there were multiple challenges that had to be overcome throughout the design and construction phases of the project, the overarching principle of collaborative engagement and an engineering led approach to the design and construction has enabled Kao Data to achieve its objective and the business now operates one the most advanced data centres anywhere in the world.

Voting for the DCS Awards is now open until 11th May. Please click HERE to cast your vote. 

JCA thanks you for your support!

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JCA showcases data centre firsts at DCW18 with Kao Data London One

Innovations in data centre design, energy-efficiency and sustainability are being showcased at Data Centre World 2018 by engineering services led principal contractor, JCA, which has just delivered one of the UK’s most advanced data centres for its client, Kao Data.

Offering industry-leading flexible configuration and environmental performance credentials, JCA’s design and construction of Kao Data London One followed the innovative principles of the Open Compute Project, one of the first carrier neutral wholesale data centres to do so.

Officially opened last month, Kao Data London One is the first of four planned data centres that will comprise the Kao Data Centre Campus on the 36-acre Kao Park development, located in Harlow on the London-Stansted-Cambridge technology corridor.

Each building in the £200 million campus will be split into four halls, totalling around 150,000 square feet of net technical space.  In addition, each technology suite will be capable of supporting a 2200KW IT load, representing a total technical load of 8.8MW per data centre. Rack densities up to 20kW and beyond can be accommodated within the data hall, which is designed around the principle of hot aisle / rack exhaust air stream segregation with flooded style supply air distribution.

Kao Data London One offers the latest incarnation of Indirect Evaporative Cooling systems. These are so efficient that there is no requirement for any form of mechanical cooling, which assists towards total facility PUE of 1.20 even at part load.

JCA designed Kao Data London One to deliver market leading efficiency from the innovative use of technical infrastructure and building engineering expertise, to provide Kao Data with a campus that has the highest standard of data resilience, operational sustainability and connectivity for national and international customers, as well as environmental performance. As a result, Kao Data London One achieved BREEAM Excellent Design Certification.

Tom Absalom, Managing Director, JCA, said:

“We are delighted with Kao Data London One, which JCA delivered to Kao Data on time and within budget at the end of 2017. This industry leading data centre is a showcase for our full design and construction capability, as well as demonstrating our innovative and collaborative approach to critical infrastructure projects, working closely with both client and supply chain partners to achieve the highest levels of operational and sustainable delivery.”

Paul Finch, Chief Operating Officer at Kao Data, commented:

“I’m delighted that the first phase of the Kao Data Campus has been brought to market according to schedule with all objectives met and importantly, on budget. From the outset of the project we went back to basics with an acute focus on reliability and availability.  We have shown these attributes can be complementary to lower capital and operations expenditure, energy-efficiency and sustainability.

“From a procurement perspective, Kao adopted a collaborative and shared risk approach to delivery, which in light of recent high-profile failures in the construction sector, has strongly positioned both us and our partners well for the future phases of the development.  This is due in no small part to the experience of the management team and the decision to partner with an engineering-led main contractor, JCA Engineering and key equipment suppliers.”

The Kao Data Campus is powered by a specifically installed UK Power Networks 33kV/11kV 43.5MVA substation within the campus security demise. The 33kV utility power supplies are diverse with N+1 33/11kV transformers in the UKPN adopted substation located within the security demise of the campus. The objective of the concurrently maintainable design is to offer 100% availability with N+1 11kV power generation specific to each data centre and each generator comes complete with 48hour fuel storage.

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Blog – Tackling the skills conundrum in UK construction

With the UK continuing to face a chronic shortage of skilled tradespeople, leading building engineering and fit-out specialist, JCA, looks at the changing landscape for the construction labour market and its future prospects.

A healthy construction sector is hugely important to the UK economy. It generates over £110 billion annually, equivalent to 7% of GDP and employs approximately three million people, a figure that’s representative of 10% of the nation’s workforce.

Construction is a high cost, high risk, long-term activity, so its performance is a good yardstick for the general health of the wider economy. When economic growth slows or declines, therefore, construction investment can dry up quickly but when the economy begins to recover, the industry can overheat just as fast.

Having shed over 140,000 jobs in the 2008 recession with a further cull during the 2012 dip, the sector has found itself in dire need of a range of both professional and practical skills, as the industry has begun to expand once more. It is thought that around 20% of all vacancies in the wider construction sector are persistently hard to fill. This is because businesses are finding it extremely challenging to recruit staff with the right skills, qualifications or experience but demand for such roles is forecast to rise even further this year. The impact of Brexit on the labour market could also weigh heavily on businesses, as around 45% of the UK’s 270,000 migrant construction workers are from EU countries.

Research by the Royal Institute for Chartered Surveyors (RICS) shows that skills shortages are holding back the sector, with 62% of surveyors citing this issue as the major impediment to growth. That figure is up from 40% in 2012 when RICS began its quarterly UK Construction and Infrastructure Market Survey. To compound matters, the retirement rate is on the rise, as 22% of the sector’s workforce is over 50 years old with 15% in their sixties. In recent years, the industry has also lost out to competing sectors, where work is perceived to be more stable.

In tackling this major obstacle to future growth, we must also consider the image of the construction sector within the labour market and perhaps crucially, amongst the next generation of workers. Data from the Construction Industry Training Board shows that the overall appeal of the construction industry as a career option for young people is low, scoring 4.2 out of 10 in the 14 to 19-year old age group.

The Government’s introduction of the new Apprenticeship Levy in April 2017, paid at a rate of 0.5% by employers with a payroll of more than £3million per year, expects to raise over £3 billion a year by 2019-20 in order to fulfil its commitment to increasing vocational opportunities. The funds collected will be accessible to employers who want to purchase Apprenticeship training, regardless of whether they paid the levy or not.

For its part, JCA is exploring the possibility of introducing its own Apprenticeship and potentially graduate-based programmes with the objective of developing ‘home grown’ skills. The Stevenage-based building engineering and fit-out specialist has expanded significantly in the past two years and now employs almost 200 staff.

JCA strongly believes that apprentices have the potential to be the entrepreneurial, motivated business leaders of the future. The company acknowledges that there is a powerful connection between high-quality vocational training and employability but accepts there is a lot of work still to be done to achieve the parity of esteem between academia and Apprenticeships, in order to attract the brightest talent into our sector.

Carol Pape, JCA’s Human Resources Manager, said:

“We need to get young people interested in the sector or the skills gap will widen further. Investing in apprentices and graduates will bring skilled, home grown workers into the market, so we need to work together to appeal to both ends of the spectrum of construction employment. On one side, convincing skilled professionals to see the rewards of working on projects that build a sense of legacy. On the other, encouraging young people to commit to Apprenticeships secure in the knowledge that there is a clear pathway for personal and professional development within a dynamic industry.”

For further information about current opportunities with JCA, please click here

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Blog – Examining workspace design trends

Leading commercial fit-out contractor, JCA, considers how flexibility, staff wellbeing and integration of technology have become major design factors in creating happy and productive office environments.

Workspace design is evolving at a rapid pace, as organisations compete to attract and retain the brightest and best talent at a time when the UK’s skilled labour pool is reducing.

Whereas in the past office design focused on the space itself, interior designers creating the latest workspaces are tasked with developing environments that provide staff with a holistic space that’s comfortable, healthy, promotes positive thinking and enables them to be as creative and productive as possible.

As we have become more pre-occupied with getting the right work/life balance, so employers are increasingly looking at designing workplaces which encourage, rather than restrict social interaction. In larger firms, the conventional office canteen, for example, is steadily being replaced by concepts such as ‘juice bars’ and ‘coffee stations’ in order to promote staff engagement and the exchange of ideas throughout the working day, rather than just providing a place to eat. In this sense, the line between work, home and social life is becoming increasingly blurred, as workspace design centres around both the physiological and emotional needs of employees, as well as being a place of business.

The need to provide more holistic workspace has been reflected in recent research by Office Genie. A survey of 1,500 workers found that almost three-quarters were not provided with an area to relax and 45% felt that the design of their office did not promote collaboration.  Of course, older offices are finding this a particular challenge, as they were never designed originally with collaboration in mind.

Although having open space at work is not a new concept, its design and location within the office is now a vital consideration, for giving staff an alternative space in which to take time out or be creative.  The open nature of these spaces is also essential in order to promote more collaboration, by making them visible and easily accessible.

Conventional meeting rooms are also being reconsidered with a growing trend of companies tearing down walls in order to promote a culture of teamwork, openness and transparency.  Enclosed rooms and cubicles are being replaced with social spaces and open ‘meeting zones’.  Such areas are often defined by divider panels made from natural materials such as bamboo, or sometimes display units, different floorcoverings and brightly coloured furnishings.

While workspaces have always provided dedicated rest areas for staff, some companies are looking to boost performance by creating ‘recharge spaces’ as a means of improving productivity. The thinking behind this trend reflects the simple concept that tired staff are less productive.  This idea has already gained traction with businesses in many sectors of industry, introducing everything from giant bean bags for power naps, meditation spaces, in-house gyms and even saunas.  And while some companies might see a recharge space as a luxury, firms such as Google, Microsoft, Twitter and Unilever are reaping the benefits of allowing the staff the time and space to recoup.

Use of colour, varying textures and finishes in the work environment have also taken prominence through the emergence of ‘biophilic’ office design, which articulates the relationship between nature, human biology and the built environment. It’s based on the principle that we have a genetic connection with the outside world, so for the benefit of our wellbeing, we should be bringing more natural elements such as wood and stone into the workspace.  As a result, use of natural materials has become another increasing trend, to include even the planting of trees in areas with high amounts of natural light. Bringing the outdoors indoors, therefore, is something of a mantra within the design community.

As our workplaces continue to evolve, it’s important to remember that design should be unique to a specific organisation, as opposed to a ‘one size fits all’ approach.  As a leading workspace fit-out and refurbishment contractor, JCA offers a complete bespoke service for all types of premises.

Click here for more information on our capabilities.

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JCA awarded major maintenance contract

Responsibility for maintaining the office locations of one of the UK’s biggest insurance businesses has been handed to leading building engineering, fit-out and maintenance specialist, JCA, following a competitive tender.

Starting this month, the contract covers more than 150,000 ft² at the company’s headquarters in the City of London, as well as satellite locations elsewhere in the capital and the South East.

A resident-based team of JCA maintenance personnel will provide round-the-clock support with responsibility for mechanical and electrical upkeep, fabric maintenance, reactive repairs and any other minor works.

Overseeing the new contract is Ian Coleman, Operations Director for JCA’s Managed Services Division, which has seen significant expansion of its onsite maintenance portfolio during 2017. He commented:

“JCA is proud to have such a major player in the global insurance market as a new client. With a reputation for engineering, fit-out and maintenance excellence, we anticipate further growth in resident-based service contracts during 2018. A number of large scale engineering projects, involving the installation and maintenance of critical infrastructure has also facilitated a recruitment drive for maintenance engineers.”

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Expanding JCA appoints Corporate HSE Manager

JCA has appointed Jamie McDonald to the new position of Corporate Health, Safety & Environmental (HSE) Manager, as our engineering services-led business continues to expand.

Reporting to Dean Cocklin, JCA’s Director of Engineering, McDonald has responsibility for implementing all HSE policies, practices and procedures, as well as delivering the statutory requirement of providing health and safety advice to the company.

Further responsibilities include regular HSE audits and monitoring all JCA’s construction and maintenance sites, in accordance with Regulation Five of the Management of Health & Safety in the Workplace legislation.

McDonald’s experience includes a 26-year career in the Royal Marines and United States Armed Forces, as well as three years in a senior HSE practitioner role within construction, mechanical and electrical environments.  He possesses a wealth of qualifications in HSE, project management and leadership.

Commenting on his appointment, Dean Cocklin, JCA’s Director of Engineering, said:

“Jamie’s appointment underpins JCA’s safety-first culture and continuing focus on ensuring the highest standards possible in all areas of health and safety. His knowledgeable and proactive approach is essential as our business expands and ensures that we achieve the highest levels of compliance at all times.”

Speaking about his new role, McDonald commented:

“JCA has a demonstrable track record in delivering major projects and services for a diverse portfolio of clients and I’m delighted to be joining the organisation at a time of significant growth.  JCA’s core values of honesty, quality, safety, trust and transparency are embedded in its culture and it’s refreshing to see the depth to which this approach cascades through every aspect of the business.  I look forward to bringing my experience to bear in further developing JCA’s safety-first approach.”

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Essex data centre project enters final phase

Construction of the KAO Data London One data centre in the Harlow Enterprise Zone, is entering its final phase. Switch rooms are virtually complete and powered up and UPS generators and battery racks are online. To minimise any risk of human error with the electrical systems, the three distributed redundant systems from 11kV to rack are colour coded – Feed A is Amber, Feed B is Blue and Feed C is Cyan. Data halls are nearing readiness for hardware and outside, the landscaping project is underway.

KAO Data London One is due to become operational by the end of 2017. It is the first of four planned data centres that will comprise the KAO Data Centre Campus, on the 36-acre KAO Park development.

Fittingly, the new campus in the Harlow Enterprise Zone is on the exact site synonymous with pioneering discoveries in telecommunications. In the 1940s it was the birthplace of the wartime navigation system OBOE, invented by Alec Reeves and in 1966, engineers Charles Kao and George Hockham made one of the most significant technological breakthroughs in the post war era. By discovering how to transmit light over long distances using optical glass fibres, their discovery changed global communications forever and paved the way for a host of modern innovations, including broadband internet.

Each building in the £250 million KAO Data Centre Campus will be split into four halls, totalling around 150,000 square feet of net technical space. Each technology suite will be capable of supporting a 2,175kW IT load, representing a total technical load of 8.7MW per data centre. JCA has worked closely with power utility contractor Matrix Networks, which has installed the UKPN adoptable 33kV/11kV 43.5MVA sub-station, that’s providing the capacity to support the whole campus.

Ian Jackson, Chairman of JCA, commented:

“Over the past 13 years, JCA has built a reputation for excellence in its core marketplace, which has enabled the business to win a range of new, large-scale engineering projects, involving design, planning, build, procurement, installation and maintenance of critical infrastructure. We were delighted to be appointed by KAO Data for the delivery of KAO Data London One which is on schedule for completion before the end of this year.”

Paul Finch, Chief Technical Officer, KAO Data, said:

“The discovery of fibre optic technology on this site fifty years ago, has been fundamental to the world’s economic development. The KAO Data Campus encapsulates this legacy and reaffirms the UK’s position as a global business hub. We are proud to be working with JCA Engineering on London One, which aims to deliver market leading efficiency. Our technical infrastructure will provide the highest standard of data resilience and operational sustainability, making it ideally placed to support local and international businesses.”

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